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Customer Support

What things are covered in support?

mai 8, 2019 by Coolcast

In brief, we are responsible for the features that are advertised in the theme. So we will do the following:
– Solve bugs if there is any (bug means if any feature is not working as it should)
– If you have any question we will answer it
– After your installation if you face any issues/bugs, we can look into your website or server, but we don’t guarantee any solution or custom works there.

How many shortcodes/blocks/elements are there in SaasLand?

mai 8, 2019 by Coolcast

There are over 200 shortcodes/blocks/elements in SaasLand. You can use any block/element into any page as you want.

Can I use all the Home page demos in a single website?

mai 8, 2019 by Coolcast

 

yes, you can use all the Home demos in a single website.

What happens after my support is expired?

mai 8, 2019 by Coolcast

After the 6-month period is over you can buy extended support. You can buy extended support in the beginning, too. I that case you get a 1-year support in total.

Is the theme supported?

mai 8, 2019 by Coolcast

Yes, SaasLand comes with ThemeForest’s standard 6 months support. We conduct the support via theme’s “Comments” section and also our support ticketing system.

How many websites can I use SaasLand in?

mai 8, 2019 by Coolcast

According to Envato’s licensing, you can use SaasLand or any other theme on only one website. If you want to use it on multiple websites, you must buy multiple licenses.

How do I repair an item?

mai 8, 2019 by Coolcast

Why I say old chap that is spiffing pukka, bamboozled wind up bugger buggered zonked hanky panky a blinding shot the little rotter, bubble and squeak vagabond cheeky bugger at public school pardon you bloke the BBC. Tickety-boo Elizabeth plastered matie.!

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